Frequently asked questions
What in the oddballery?
oddballs started with one very dog-obsessed mom who was always on the hunt for the next best treat. I love learning about ingredients, how treats are made, and what actually goes into my dogs' bodies.
I wanted treats that were not just nutritious, but also fun. Let's be honest, dogs will happily eat anything that smells good. The fun part is mostly for us humans. 😆
But if we're already tempted to share our own food with them, why not recreate some of our favorite snacks in a way that's made just for dogs?
Our number one rule has always been simple:
If we wouldn't feed it to our own dogs, we won't sell it.
Are your treats 100% natural?
Yup! We use carefully selected ingredients with no artificial preservatives, colors, or flavors.
For us, it's not just about what goes into a treat. We also care about where the ingredients come from, the quality of the meat, how it's prepared, and even the texture and crunch.
Every treat is something we'd happily give our own dogs. 💚
Are your treats made in the Philippines?
Many of our treats are handcrafted and dehydrated by us right here in the Philippines.
We also carry a selection of carefully sourced imported treats that meet our standards. For example, some of our beef products are sourced from Inner Mongolia cattle for their quality.
Are your treats suitable for all dog breeds?
Most of our treats can be enjoyed by dogs of all sizes. Some chews are better suited for medium to large dogs or stronger chewers, so always choose the right size and supervise snack time.
Can puppies enjoy your treats?
Most can once they're eating solid food. Start with softer treats, introduce new proteins gradually, and always supervise while they're chewing.
Why do some treats contain fruits or vegetables?
We love adding fruits and veggies for a little variety.
If we're giving our dogs treats on top of their regular meals, we figure they might as well come with a little extra goodness.
Ingredients like strawberries, kiwi, and sweet potato naturally add fiber, vitamins, and antioxidant
How should I store the treats?
Keep treats in a cool, dry place and reseal the bag after opening.
Avoid direct sunlight and moisture to keep them fresh and crunchy.
How long do they stay fresh?
Since we don't use artificial preservatives, we recommend enjoying them within the best-before date and following the storage instructions on the packaging after opening.
How long does shipping take?
We ship through local couriers.
Metro Manila orders usually arrive within 2–3 business days, while provincial orders typically arrive within 3–7 business days.
Do you offer same-day delivery?
Yes, whenever possible! 🫡
If you're within our coverage area, send us a message on Instagram and we'll do our best to arrange same-day delivery.